Contact Cloud & Lune
Have a question about an order, sizing, one of our pieces or anything else? We’d love to hear from you. Our team is here to help make your Cloud & Lune experience as simple and thoughtful as possible.
We’re here to help
Whether you’re choosing the right size, checking an order or simply want to know more about our baby and children’s clothing, you can reach us using the details below.
We can help with
- Order enquiries
- Sizing and fit questions
- Product information
- Shipping and delivery questions
- Returns and general enquiries
How can we help?
Frequently asked questions
Can you help me choose the right size?
Yes. Send us the product you’re interested in along with your sizing question and we’ll help you choose the most suitable option.
I have a question about my order. What should I include?
Please include your order number and the email address used at checkout so we can assist you more efficiently.
Where can I find shipping and returns information?
You can find full details in our Shipping Policy and Refund Policy linked in the footer of our website.